Business Analysis, vendor selection and implementation of a new POS system for merchandise sales on the train as well as inventory tracking for hardware and consumables.
Utilized Vend POS integrated with Square payment processing
Role: As a Senior Manager of Project Delivery at Rocky Mountaineer, I helped inject this project outside of the regular AOP (Annual Operating Plan) cycle due to previous vendor’s non-compliance with PCI regulations. I prioritised and resourced this project within the fiscal year as an addition to an already full roadmap of over 40 capital IT projects
Team: Business Analyst, Information Management SMEs, Infrastructure, IT Operations, Applications Support, Business SMEs (Procurement, Finance, Distribution, Guest Experience), senior executive sponsors, and vendors’ implementation teams (Vend and Square).